National General Car Insurance Review

Oct 08, 2023 By Triston Martin

If you are narrowing down your options for the finest vehicle insurance, you may want to consider National General car insurance as one of your options. Roadside assistance, accidental death, dismemberment coverage, and an auto protection plan are just a few of the add-ons that are available from National General in addition to the normal minimum coverage and full coverage plans. In addition, if you send your vehicle to one of National General's Gold Medal Repair Shops after an accident, the business will provide a lifetime warranty on the repairs made to your vehicle at no additional cost to you.


Although it is no longer called GMAC, National General still serves General Motors vehicle owners and employees. These groups can get discounts and anyone who has an OnStar subscription. You can also get most of the common discounts offered by the company. A discount will be given if you have more than one vehicle covered by National General or more than one type of policy (e.g., auto and home insurance). You can also get discounts for safe drivers and paperless billing.

For a small fee, drivers can join the National General Motor Club. The National General Motor Club operates similarly to other long-standing auto clubs. It offers low-cost roadside assistance, towing, reimbursement for emergency costs, free trip planning, and reduced-cost roadside assistance.


It is important to know what type of car insurance you need and what you are required to purchase when you shop for car insurance. Car insurance is required in most states to allow you to drive a car. While minimum coverage requirements may vary from one state to the next, most states require car insurance. They generally include liability insurance and coverage for uninsured and underinsured drivers. Full coverage insurance is a good option if you need additional protection. Full coverage doesn't refer to a particular policy type. It's a combination of insurance that includes comprehensive liability and collision coverage.


National General is authorized to provide car insurance to residents of all 50 states. Pricing, coverages, and discounts may vary depending on where you live. Contact a National General agent for more information.


Contact your National General agent if you have any questions or concerns about your policy. Based on their product offerings, pricing, and communications, National General was ranked last with a well below the average industry rating. AM Best, a credit rating agency, provides opinions about insurers' financial stability and the likelihood of honoring policy obligations. National General currently has an AM Best Financial Strength Rating A+ (Superior).

Complaint Index

The National Association of Insurance Commissioners collects all complaints about insurance companies every year and uses them for company complaint ratios. The number of complaints a company has received relative to its market share is called the complaint ratio. The national complaint index stands at 1.0. A company with a complaint ratio greater than 1.0 will receive more complaints than is normal for its size. A ratio lower than 1.0 indicates the opposite. National General's 2021 complaint ratio for private passenger auto insurance was 9.26. This is more than nine times greater than expected on the market.


According to various reviews and surveys online, National General does not have the best reputation when it comes to car insurance. The basic coverage of auto insurance is more expensive with National General. This insurer is unlikely to offer you many benefits if you do not qualify for the more specific discounts.

Its customer service performance is poor and does not receive high marks. The company offers a 24/7 claims service, which is available seven days a semaine, that runs non-stop. Drivers who are often on the road at odd times, such as truck drivers, freelancers, or frequent road trippers, might find this useful and reassuring.


Collision coverage covers damage to your vehicle that results from collisions with other cars or objects. Collision coverage covers your vehicle's repair costs, regardless of fault.


Comprehensive coverage covers your car if it is damaged by something other than an accident.

Medical Payments

No matter who is responsible, medical payments coverage will pay for funeral and medical expenses if a covered person is injured or killed in an accident.

Personal Injury Protection

PIP, also known as "no-fault insurance," covers you for medical expenses following an accident, regardless of who was at fault. PIP insurance is required in some states, such as New Jersey, Florida, Michigan, and Michigan.

Roadside Assistance

Roadside assistance can be used to help you if your car breaks down. You can add roadside assistance to your policy as an optional benefit. You can get flat tire changes, battery jump-starts, and towing services within your policy limits.

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